The dealers were very friendly and welcoming. The pool outside was cold but the hot tub was warm (and honestly the weather wasn't the best for outdoor swimming.) Now for the casino, the floor size is smaller than Hard Rock Casino down the road but there were still plenty of slot machines, black jack tables, etc. Our interaction with the front desk was positive. The hallways did smell like smoke but casinos are known for that. The room was clean, the pillows were comfortable and the shower had very good pressure with hot water. We had a room on the sixth floor and the room was perfect for our needs. That being said, I feel as though folks are being too picky about this location.